NEXON
PRIVACY POLICY |
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NEXON AMERICA, INC. - ONLINE PRIVACY POLICY |
(Last Updated: October 19, 2009) |
Nexon America, Inc. and its affiliated
companies (collectively, "Nexon America," the "Companies," "we," "us") provide
this web site (the "Site") and all Site-related services and products, including,
without limitation, massively multiplayer online role-playing and multiplayer
online casual games (collectively, the "Service") solely for playing purposes.
Because the success of the Service is dependent on building and maintaining
goodwill with our customers, we are committed to implementing measures designed
to protect the privacy of those using the Service.
Although Nexon America respects the privacy of all those who visit the
Site and use the Service, we do collect certain information from such persons.
This Privacy Policy governs your interaction with the Site and your registration
for and use of the Service. Except as set forth within this Privacy Policy
and our Terms of Use and End User License Agreement or other published guidelines,
we do not release personally identifiable information about users without
their permission. By using the Service, you signify your agreement to this
Privacy Policy, our Terms of Use, End User License Agreement, and other Nexon
America rules, policies, notices, agreements and guidelines.
Please note that Nexon America reviews its privacy practices from time
to time, and that those practices are, therefore, subject to change. If we
change a material aspect of this Privacy Policy, you will be notified by
our posting the change on the Service and/or in an updated Privacy Policy.
Your continued use of the Service after any such changes signifies your acceptance
thereof. We ask that you bookmark and periodically review this page to ensure
continuing familiarity with the most current version of our Privacy Policy. |
THE INFORMATION GATHERED. |
Two types of information are gathered from
and regarding users of the Service:
Personally identifiable information: We only collect personally identifiable
information from you on a voluntary basis. You may visit the Site without
providing us with any personally identifiable information. However, at certain
times while using the Service – for example, when signing up to open an account
or sending us a comment by e-mail – we require that you provide us with certain
personally identifiable information (including, for example, your full name,
telephone number and e-mail address). Further, you will be required to provide
us or a third party payment service (e.g., PayPal) with your credit card information
(including a valid credit card number, expiration date and shipping and billing
addresses) if you wish to purchase items when using the Service. You will
be notified each time your personally identifiable information will be collected
by a third party payment service (or other third party). If you do not wish
to provide your personally identifiable information to any such third party,
you may choose to not provide your personally identifiable information at
that time. This Privacy Policy itself serves as notice to you that we collect
personally identifiable information at certain times during your use of the
Service
Non-personally identifiable information: When you use the Service,
we may collect information that will not be able to specifically identify
you such as your birthday, gender and ethnicity. In addition, when you use
the Service, we may collect information and aggregate information indicating,
among other things, which pages of the Service you visit, the order in which
you visit them and which hyperlinks you "click." Collecting such information
can involve logging your IP address (i.e., the unique number assigned to your
server or Internet Service Provider ("ISP")), your MAC address, operating
system specifications, identification of your hard drives and other storage
devices, central processing unit, and browser software used to access the
Service. In order to maintain the integrity of the Service, we reserve the
right to scan and obtain information from your computer, software, and parts
or portions thereof, including, but not limited to, your computer's random
access memory, video card, central processing unit, hard drive(s) and any
other storage devices in order to assist our efforts in policing users who
may implement programs and/or scripts used to develop and/or use "hacks" and/or "cheats" to
gain advantage over other users. The scan shall detect the use of such programs,
including, but not limited to packet editors, cheat engines and WinSocket
providers which are in violation of Nexon’s Terms of Use. Although such information
is not generally personally identifiable, we can determine from an IP address
your ISP and the geographic location of your point of connectivity. In order
to sign up for any account, you also are required to provide us with a username,
password and a Forum name. You must also provide a character name whenever
you create a character for your account. You may also provide non-personally
identifiable information to us while participating in forums and chat rooms
or otherwise using the Service which may be retained in our databases, such
as security questions and answers.
We use "cookies" — that is, small text files placed on your computer hard
drive. In practical terms, cookies are your identification card for the computers,
or servers, that placed them there. Cookies are only read by the server that
placed them, and are unable to execute any code or virus. Nevertheless, you
should be able to control how and whether cookies will be accepted by your
web browser software. For more information on how to do so, please refer to
the documentation accompanying your browser software.
Nexon America does not control the acts of the individuals who use
the Service. All users should be aware that, when they disclose personally
identifiable or other information in a bulletin board, chat room, guestbook
or other Forum while using the Service, the information is being made publicly
available and may be collected and used by other users. When you disclose
such information in a bulletin board, chat room, guestbook or other forum,
you do so at your own risk; we are not responsible for information that you
choose to communicate to other users on the Service, or for the actions of
other users. We reserve the right (but shall have no obligation) to monitor
your use of bulletin boards, chat rooms, guest books or other forums. |
USE OF THE INFORMATION GATHERED; OPTING-OUT;
ILLEGAL ACTIVITIES.s or other forums. |
Please take some time to familiarize yourself
with the different ways the information that is gathered from and regarding
users is used.
Personally identifiable information: The personally identifiable
information that you provide allows us to do a number of things, including
allowing us (or third parties) to fulfill your product or service orders,
alerting you to new products or services, features or enhancements, handling
or routing your customer service questions or comments and/or notifying you
about contests, promotions, special events, offers, products and services
that may be of interest to you. Nexon America may enhance or merge the personally
identifiable information collected from you with data from third parties.
Further, we may share or otherwise transfer the information that we collect
from you with our affiliates, advertisers and other business partners for
a variety of purposes, including for the purpose of such parties providing
you with advertisements, promotions, marketing materials or other materials
or information related to products and services which might be of interest
to you.
Non-personally identifiable information: Nexon America uses non-personally
identifiable information in aggregate form to build higher quality, more useful
online services by performing statistical analyses of the collective characteristics
and behavior of our users, and by measuring demographics and interests regarding
specific areas of the Service. Nexon America also uses non-personally identifiable
information for security or debugging purposes, technical support and to protect
against user abuse. We use cookies to help us determine the type of content
and pages to which you link, the length of time you spend at any particular
area of the Service and/or the parts of the Service that you choose to access
or use. Cookies also tell us which advertisements you have seen and allow
Nexon America to serve you better and more efficiently, and to personalize
your experience while using the Service (e.g., by "remembering" your username
or password). We may provide statistical information based on this non-personally
identifiable information or data to advertisers, affiliates and other current
and potential business partners. We may also use this information to inform
these parties as to the number of users who have seen and/or clicked on links
to their web sites. We may also combine your non-personally identifiable information
with your personally identifiable information for these purposes and to provide
you with "targeted" advertisements.
Opting-Out: You may "opt out" of receiving materials described in this Privacy
Policy from us and/or our affiliates, advertisers or other business partners.
The materials that we send you (e.g., e-mails) will indicate that the materials
are from us and will provide you with a method of "opting out" of receiving
future materials of a similar nature. If you do not "opt out" of receiving
such materials, Nexon America reserves the right to use your personally identifiable
information to provide you with such materials and otherwise share or transfer
your personally identifiable information to our affiliates, advertisers or
other business partners who provide products or services (or advertisements,
marketing materials or other information therefore) that we believe may be
of interest to you. However, we will not release your credit card information
to third parties unless necessary to complete a transaction between you and
such third party. If you decide that you would like to "opt-out" of receiving
such materials from Nexon America or "opt-out" of Nexon America providing
your information to its affiliates, advertisers or other business partners,
please contact our customer service department by using the E-mail of Inquiry
form on the Site. Keep in mind that, while Nexon America encourages its affiliates,
advertisers and business partners to adhere to our policies regarding the
privacy of our users and to otherwise handle personal information in a responsible
manner, we cannot and do not assume any responsibility for any actions or
omissions of third parties, including the manner in which they use information
received either from us or independently. Nexon America reserves the right
to contact you at any time using your personally identifiable information
for administrative or billing-related issues. Please also keep in mind that
any opt-out choices you make will not apply where you have made, simultaneously
make, or later make a specific request for information from Nexon America.
Illegal Activities: We reserve the right to release and/or use all
information contained within our databases, access logs or other records concerning
you if you violate our Terms of Use, End User License Agreement or other rules,
policies, notices, agreements or guidelines, or intentionally or unintentionally
partake (or are reasonably suspected of partaking) in any illegal activity,
including, but not limited to, hacking, even without a subpoena, warrant or
other court order, and to release such information in response to court and
governmental orders, civil subpoenas, discovery requests and as otherwise
required by law, and/or to initiate our own legal proceedings. We cooperate
with law enforcement agencies in identifying those who may be using the Service
(or any part thereof) for illegal activities. We also reserve the right to
report any suspicious or suspected illegal activity to law enforcement individuals
or entities for investigation or prosecution. |
CHANGING OR DELETING PERSONAL INFORMATION;
BUSINESS TRANSFERS. |
If you would like to have your personally
identifiable information removed from Nexon America’s databases, please contact
our customer service department by using the E-mail of Inquiry form on the
Site and we will use reasonable efforts to comply with your request. Keep
in mind, however, that there will be residual information that will remain
within Nexon America's databases, access logs and other records, which may
or may not contain such personally identifiable information. The residual
information will not be used by us for commercial purposes; however, we reserve
the right, from time to time, to re-contact former users of the Service. In
addition, we may sell or transfer assets or portions of our business or our
entire business to our affiliated companies or third parties as we continue
to improve our product and service offerings. In all such transactions, user
information (whether non-personally identifiable or personally identifiable)
may constitute one of the transferred business assets and you hereby agree
to all such transfers. In addition, in the event we reorganize, file for bankruptcy
or engage in similar events (whether voluntarily or otherwise), user information
(whether non-personally identifiable or personally identifiable) may be transferred
to our successors and assigns. |
CHILDREN |
We do not knowingly collect or store personally
identifiable information from children (defined herein as minors younger than
thirteen (13) years of age). The Children's Online Privacy Protection Act
imposes certain requirements on web sites directed toward children under 13
that collect information on those children, or on websites that know they
are collecting personally identifiable information from children under the
age of 13. We want to let you know that it currently is our policy not to
collect personally identifiable information from any person under 13 and we
request that children under the age of 13 not submit any personal information
to us via the Site. As one measure to ensure that we do not gather personally
identifiable information from children, we require that all individuals accept
our Terms of Use, which states explicitly that users of the Site and Service
must be either eighteen (18) years of age or older (or the legal age to form
a binding contract in the user's jurisdiction if that age is greater than
18), or must be thirteen (13) years of age or older and be using the Site
and Service with parental permission. Children under the age of 13 years old
are prohibited from creating their own account; however, we do allow children
under the age of thirteen (13) years old to use the Site and Service under
the specific circumstances that they do so under the strict guidance and supervision
of their parents or guardian and only when using their parent’s or guardian’s
Service account. Given that Nexon will be unable to ascertain whether an adult
or child is using the Site or Service, it will be assumed that by allowing
your child to use your Service account, you have given them specific permission
to do so, Also, it is assumed by Nexon that by allowing your child the use
of your Service account that you will also supervise, monitor and scrutinize
their activity on the Service or Site and make sure that they provide no personal
information when on the Site and Service, If we learn that we have inadvertently
gathered personally identifiable information from children under 13, we will
attempt to notify such child's parent or guardian as the owner of the account
and erase such information from our records.
If you are the parent or guardian of a child who is under the age
of eighteen (18) that has created their own account (if they are between the
ages of 13 and 18) or is authorized by you to use your account (if they are
under the age of 13), we urge you to instruct your child to NEVER give out
his or her real name, address, phone number or other personally identifiable
information while using the Service. Children under the age of eighteen (18)
should encourage their parents or guardian to review this policy and to contact
us if they have any questions. Children under the age of thirteen (13) years
old should never attempt to register for an account and should never otherwise
access this Site or Service without the unequivocal permission of their parents
or guardian, including playing any games. |
PROMOTIONS, CONTESTS & SWEEPSTAKES |
If and when Nexon America sponsors promotions,
contests or sweepstakes, or third parties sponsor promotions, contests or
sweepstakes in conjunction with the Service, either Nexon America or the third
party will post relevant privacy information in the official rules and/or
registration area for the promotion, contest or sweepstakes. That privacy
information, to the extent it conflicts with this Privacy Policy, will govern
that particular promotion, contest or sweepstakes. |
WEB SITE LINKS |
The Site may contain links to other Internet
web sites, including co-branded or other affiliated sites, which may or may
not be owned or operated by Nexon America. Unless otherwise explicitly stated,
we are not responsible for the actions or the privacy practices or the content
of such web sites, including such sites’ use of any information (such as IP
number, browser type or operating system) collected when users of our Service
click through links to those web sites. Even though such information might
not identify you personally, we strongly encourage you to become familiar
with the privacy practices of those sites. |
YOUR CALIFORNIA PRIVACY RIGHTS |
Beginning on January 1, 2005, California
Civil Code Section 1798.83 permits customers of Nexon America who are California
residents to request certain information regarding its disclosure of personal
information to third parties for their direct marketing purposes. To make
such a request, please write to us at:
Nexon America, Inc. - CA Privacy Rights
137 N. Larchmont Blvd., #619
Los Angeles, CA 90004-3704
By email: press@nexon.com |
QUESTIONS OR COMMENTS; |
Questions or comments regarding this Privacy
Policy should be directed to our customer service department using the Email
of Inquiry form located on our website, www.nexon.net.
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© 2011 NEXON Korea Corp. and NEXON America Inc. All Rights Reserved. |
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